Terms, Specs and Conditions
Luxe pendant lights hand-made by Artisans with perfect clear glass crystal, glass beads and metal details. Hide-a-Bulb ™ concealed light bulbs removes the hot spot and creates an even flow glow throughout the crystal. Hang inside at kitchen island, bedroom, living room or outside trees, gazebo, portico. Residential (home) or commercial (bar, café, restaurant), UL Listed mini bi-pin ceramic socket gives flexibility for your choice of low, standard or high voltage lighting and wiring, 12v to 250v range, 100 watt max. Each pendant comes with a 24” chain link plus a ceiling cap with hardware. Rods, additional chain and other supplies are available.
INDUSTRY TERMS, SPECS, CONDITIONS
MSRP listed in Product and Pricing. IMAP, Stocking Dealer, Wholesale and Designer pricing listed below MSRP in Product and Pricing.
Stocking Dealer opening order $4,500, annual minimum $15,000, discount 63%.
Wholesale opening order $2,500, annual minimum $5,000, discount 50%.
Designer opening order $500, annual minimum $1,500, discount 25%.
IMAP is 20% below MSRP.
Wishing Lights sells to the Trade Only; no direct to consumer sales.
Customization is welcome.
Lead times for non-inventory items is typically 75 days from PO to delivery.
Pricing is FOB Wishing Lights US distribution center in New Jersey or Connecticut.
A 50% deposit is required upon Purchase Order. The balance is due prior to or at delivery.
DESCRIPTION
Colors: Brass, Platinum, Gold, Black, White, Bronze and other colors available
Brand: Wishing Lights by Matthew Schwam
Finish: Powder coat, plated, glass bead, pierced metal, wire fabrication on select fixtures
Material: Crystal and metal bar and/or pierced metal sheet
Style: Old World eclectic, classic shapes, hand-made
Bulb: Not included. 50-70 watt equivalent G4, G6.35, GU5.3 bi-pin bulb required.
We like GU5.3, 2700-3000k, 50 degree angle for best results with our crystal collection; low 12V or standard 120V.
12V bi-pin Bulb requires transformer in US
120V bi-pin Bulb does not require transformer in US
Fixtures delivered with two wires intended to hardwire or user can add-on a plug for 120V use
FEATURES
1. Easy Installation
2. Indoor or Outdoor use (kitchens, bedrooms, hallways -or- trees, decks, pergolas, hangers)
3. Hide-a-Bulb ™ design provides invisible bulb on Crystal Wish pendants and removes unsightly hot spots created by typical bulbs on all lighting with the use of a GU5.3 spotlight
4. Perfect clear faceted crystal creates beautiful shadow patterns (for best results, use GU5.3 LED flood, 50-70w equivalent.
5. UL listed mini Bi-pin ceramic lamp socket includes two wire lead
6. Choice of G4, G6.35, GU5.3 bi-pin light bulbs (not included)
12V bi-pin Bulb requires transformer in US
120V bi-pin Bulb does not require transformer in US
IMPORTANT: Use Correct Bulb for the application, bi-pin bulbs are available 12V -or_ 120V, please note.
7. Bulb voltage options include 12v to 250v, your choice (bulbs sold separate)
8. Perfect for INDOOR kitchen island, dining room, living room, hallway, bar, restaurant
9. Perfect for OUTDOOR trees, pergola, portico, gazebo, under deck, lawn bracket and wall
10. Rods and other Supplies Available upon Request
11. Chain link is 24” including 8” extension
12. Ceiling cap with hardware included
Note: Above descriptions capture most of the shared specifications for Wishing Light items. However, not all details apply to all items. See specific item descriptions in Shop for more information.
DOMESTIC FREIGHT
Pricing is FOB New Jersey or Connecticut.
Domestic shipping and freight to be arranged by Customer direct from port on full container load orders.
Domestic shipping and freight to be arranged by Customer direct from designated distribution center on LCL orders.
Distribution services (short term storage and loading) for bulk shipment to one customer location included.
Distribution services for drop ship to multiple locations available, but not included.
Dimensions and Weights available to calculate shipping.
RETURNS & REPLACEMENTS
The items are packed, drop tested and unbreakable. However, if your product arrives damaged, please report damage to the driver prior to signing and to Wishing Lights within 24 hours of delivery and do not discard the damaged item or the packaging. If you do not report the damage in this time frame, we are not able to file a claim with the carrier and will not be able to accept responsibility for the damage.
Upon notification, claims will be processed within 5 business days.
WARRANTY
Wishing Lights includes a 180 day manufacturers warranty. Neither Wishing Lights nor our suppliers or affiliates are liable for any indirect, special, consequential or incidental damages including, but not limited to lost profit, revenue, replacement costs, loss or damage of any kind.
RETURN POLICY
Custom orders are not returnable.
If product is damaged or defective, Contact us at matthew@thewishinglights.com to return. Once authorized, a return label will be provided.
The following returns will not be accepted: Products that have been installed. Products that are not in original condition and packaging. Products that are made to order. 3 or more of the same product.
FREQUENTLY ASKED QUESTIONS
How does the Hide-a-Bulb feature work? Our fixtures utilize UL listed mini bi-pin ceramic sockets. The sockets are placed high within the cap of the fixture. Most compatible flood lights are not visible within the fixture. This adds value to the crystal fixtures by eliminating the ugly hot spot from the light bulb, creating a balanced glow from every vantage point. Other compatible bulbs with a side profile will be visible at the top of the lamp, but still significantly less intrusive than the typical hot spot of a pendant light.
How can the product be used indoors but also outdoors? Our special mini bi-pin socket works with low voltage, standard and high voltage bulbs and wiring. This means that you have flexibility to choose from 12v, 110v, 120v, 130v and all the way up to 250v bi-pin light bulbs. We like low voltage for landscaping and whatever you, your designer and electrician decide on for inside is your choice. Our lights are rated for inside or outside.
What do you mean by a combination of contemporary, eclectic and hand-made? The raw materials (faceted crystal, metal, etc) are manufactured to specifications. The crystals are then attached by hand with tiny wires. This is how we achieve the look of our eclectic design.
Can I change my order? Your order will be processed as soon as it is received. Changes or cancellations are not always possible. However, we will do our best to accommodate your wishes when possible.
If I return an item, when will my refund be provided and what are the fees? After shipping and restocking fees are applied, refunds will be posted within 10 days after receipt and inspection.
If I have a question or comment, what is the best way to communicate? Questions and comments can be emailed to customer@thewishinglights.com.
Do you offer discounts? Yes, we offer wholesale pricing for members of the trade including designers, architects and contractors who have presented appropriate credentials. We also offer volume discounts for container load orders. Please contact customer@thewishinglights.com.
Do you design and manufacture custom orders? Yes, we work with commercial, retail and residential customers to design bespoke/custom orders. We can manufacture to your specifications or provide design services and develop to your vision.